How do you get paid?

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At Lending Mate™ we love transparency.

At Lending Mate™ we love transparency, so what we are paid is fully disclosed to you before the loan application is submitted.

We receive a set commission from the lender when a loan settles. A lot of the lenders don’t have branches that you can pop in to for a loan. So that they can help borrowers around Australia, they allow accredited finance brokers to introduce loans to them. They accept loans from select brokers who have met stringent quality and financial standards like Lending Mate™

Because we specialise in helping people who have had issues obtaining finance (previously declined or not meeting policy), or are being stuffed around by the system, our job is much more intensive, time-consuming and complex. Due to this, once we speak to you we will advise you on the most appropriate steps, process and what it involves. This will be based on your individual scenario which we will fully detail for you upfront.

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How quickly can you give me an indication that you may be able to help?

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We don’t want to waste your time.

We want to ensure that you know quickly if we may be able to assist and are mindful we don’t waste your time. This is the process we follow in order to help you.

  1. Have an initial chat and determine if we may have a solution for you. We don’t give you false hope and if the timing is not right we will help you with a plan to get you to where you need to be.
  2. Collect all your details via our Fact Find and share our Credit Guide with you.
  3. Review your Fact Find in detail, compare possible options and discuss anything out of the ordinary with the lenders that may be able to assist.
  4. Discuss our findings with you and give you the full picture of the pros and cons of each option, to allow you to make an informed decision.
  5. Collect supporting documentation and prepare the loan application for you to sign.
  6. Submit the loan and keep in close contact with you through to settlement so you know exactly where it is at.
  7. FULL after settlement service and support.

Can we be sure that you will recommend a suitable loan for us?

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Suitable loans from suitable  lenders

We work with lenders that we have built up a relationship with and match them to your situation. We fully disclose why we recommend them and give you the pros and cons of each option.

Under the National Consumer Protection Laws, which we strictly follow, it is against the law for us to assist you with applying for a loan that doesn’t suit your needs.