How quickly can you give me an indication that you may be able to help?
We don’t want to waste your time.
We want to ensure that you know quickly if we may be able to assist and are mindful we don’t waste your time. This is the process we follow in order to help you.
- Have an initial chat and determine if we may have a solution for you. We don’t give you false hope and if the timing is not right we will help you with a plan to get you to where you need to be.
- Collect all your details via our Fact Find and share our Credit Guide with you.
- Review your Fact Find in detail, compare possible options and discuss anything out of the ordinary with the lenders that may be able to assist.
- Discuss our findings with you and give you the full picture of the pros and cons of each option, to allow you to make an informed decision.
- Collect supporting documentation and prepare the loan application for you to sign.
- Submit the loan and keep in close contact with you through to settlement so you know exactly where it is at.
- FULL after settlement service and support.